Dear valued guests,
The safety and wellbeing of our guests, customers and associates is a top priority for Hanoi Daewoo Hotel. In consideration of guidance and information shared by the World Health Organization (WHO) and Vietnam’s Ministry of Health, the hotel management has incorporated over 20 protocols of safety standards into daily operation in order to keeping you safe.
1. Availability of COVID related amenities
Below mentioned amenities are available throughout the property apart from regular hotel amenities.
· Hand Sanitizers
· Garbage Bags
· Chemicals for Deep cleaning
· Hand gloves
2. General Procedures
All hotel staff including security guards must wear masks and single use gloves mandatorily while performing their duties at the property.
(i) A safe distance of at least 2m (6 feet) should always be maintained while at the property.
(ii) To ensure that all hotel personnel use masks, hand gloves and sanitizers while doing daily activities.
(iii) All touch points (like door knobs, switches, door handles, safety latches and taps etc.) must be cleaned regularly with surface cleaner i.e. R2, Detergent water, Lizol.
(iv) Daily temperature to be checked with a thermal gun thermometer for all staff members and every guest.
(v) Common area cleaning checklist should be displayed at the reception and rooms cleaning checklist should be displayed inside the room on the back of the door.
(vi) In case there is any event happening at the hotel, table and seating arrangement should be done following social distancing norms